Terms & Conditions

Information Collection

Upon registration with the Service (either as a consumer, partner or professional), a user profile is developed to further customize the user’s experience. The current required data fields are: email, password, mobile number, gender, hair texture, credit card number, expiration date & security code

Betty relies upon the accuracy of the users location to provide the best service. A Betty user will be prompted to allow us to use your devices location data. If unable to allow access, our service accuracy will depend on a user submitted location. This information will not be used for any other purpose and will be handled according to our privacy policy.

Betty will also collect device type and unique identifier when using our mobile application, Betty uses this information for the sole purpose of providing the user with the most up to date application and features. The user is required to upload a photo while using the application. This photo will be viewable by the professionals who are rendering the service so that they are able to verify your identity. This information can be updated at any time by logging into the designated account.

When applying for a stylist position on the Betty platform, personal information will be requested and includes, but is not limited to name, email address, phone number, gender, and jurisdictional required license(s). All information collected is handled according to the Betty privacy policy and will not be shared without the individual’s written consent. All individuals seeking employment with Betty are subject to a mandatory background check. Additional screening will be requested at the discretion of Betty.  

The Betty application uses "cookies" to store and track user information. A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer's hard drive. Cookies can be disabled or controlled by setting a preference within your web browser. If you do not want information to be collected through the use of cookies, your browser allows you to deny or accept the use of cookies. There may, however, be some features of the Service which require the use of cookies in order to customize the delivery of information to you.

The use of third party cookies is not covered in the Betty privacy policy. Betty does not have access or control over these cookies.

Betty’s third party appointment service offered by Square, assist Betty  in managing every customer reservation and payment process. Betty Is not responsible for the accuracy or any corrections to Square’s terms and conditions.


Information Disclosure

Betty does not sell, share, rent or trade your personal information or geo-location information other than as disclosed within this privacy policy.

Betty may share aggregated information that includes non-identifying information and log data with third parties for industry analysis, demographic profiling and to deliver targeted advertising about other products and services.

Betty may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to process payment, provide customer support, provide geo-location information to Betty stylist, to host the Betty job application form, to perform Website-related services (e.g., without limitation, maintenance services, database management, web analytics and improvement of the Website’s features) or to assist Betty in analyzing how the Betty Website and Service are used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. We may also provide personal information to our business partners or other trusted entities for the purpose of providing you with information on goods or services we believe will be of interest to you. You can, at any time, opt out of receiving such communications by contacting those third parties directly.

Betty cooperates with government and law enforcement officials and private parties to enforce and comply with the law. Betty will disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (including but not limited to subpoenas), to protect the property and rights of Betty or a third party, to protect the safety of the public or any person, or to prevent or stop activity we may consider to be, or to pose a risk of being, an illegal, unethical or legally actionable activity.

In the event of ownership change and general force majeure, Betty will notify the customer and explain how this event will impact the user. 

Betty uses a third party hosting provider who hosts our support section of the site. Information collected within this section of the site is governed by our privacy policy. Our third party service provider does not have access to this information. 


Access to Personal Information

The user may amend or delete profile information via the Betty platform or by emailing us at support@sgetbetty.co. Betty will respond to your access request within 30 days. Betty retains your information (including geo-location) for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that Betty no longer use your information to provide you services contact us at support@getbety.co . Betty will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.



The personally identifiable and geo-location information Betty collects is securely stored within the Betty database, where standard, industry-wide, commercially reasonable security practices such as encryption, firewalls and SSL (Secure Socket Layers) for protecting your information (credit card number and geo-location information) are practived. However, as effective as encryption technology is, no security system is impenetrable. We cannot guarantee the security of the Betty database, nor can we guarantee that information you supply won't be intercepted while being transmitted to Betty over the Internet, and any information you transmit to Betty is at your own risk. Betty recommends that you not disclose your password to anyone.



If you choose to use the Betty referral service to tell a friend about getbetty.co or a job position, Betty will ask you for your friend’s name and email address. A one-time email will be issued in accordance to the information provided on the referral documentation.

The referee may contact Betty at support@getbetty.co to request that we remove their information from the Betty database.


Social Media (Features)

Our Web site includes Social Media Features, such as the Facebook Like button and Instagram, These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.


Changes in this Privacy Policy

Betty reserves the right to update this privacy statement to reflect changes to Betty information practices. Ifany material changes occur,  users will be notified via email (sent to the e-mail address specified in your account) or by means of a notice on getbetty.co prior to the change becoming effective. Betty encourages all users to periodically review this page for the latest information pertaining to the contents of this statement.